PRODUCT FAQ:

1. What types of wellness products do you offer?
We offer a wide range of Ayurvedic supplements for joint support, gut health, skin, digestion, periods, sleep, and overall health.

2. How do I know which product is right for me?
You can consult with our in-house experts or use the product descriptions and customer reviews on our website to find the best match for your needs.

3. Are your products organic and cruelty-free?
Yes, all our products are formulated with 100% natural ingredients, Vegan, lead free, heavy metal free and are cruelty-free, ensuring you receive the highest quality and ethically sourced items.

4. What is your return policy for products?
We offer a 30-day return policy for all unopened and unused products.

5. How long does shipping take?
Shipping typically takes 5-7 business days, depending on your location. You can track your order through your account on our website.

6. Do you offer bulk purchase options?
Yes, we offer bulk purchase options for select products. Contact our customer service at info@lyef.in for more details.

7. Are your products Certified organic?
Yes, our products are certified organic by Food Safety and Standards Authority of India (FSSAI) to ensure they meet high standards of quality.

8. How should I store your products?
Storage instructions are provided on each product’s packaging to ensure maximum freshness and effectiveness.

9. Do you offer any discounts or promotions on products?
We regularly offer discounts and promotions which will be emailed or check our website for the latest deals.

10. What is the shelf life of your products?
The shelf life varies by product, but typically ranges from 6 months to 2 years. Specific details are available on each product page.

SERVICE FAQ:

1. How do I book a doctor’s appointment?
You can book an appointment through our website by selecting the “Services” section and choosing your preferred doctor and time slot.

2. Can I consult with a doctor online?
Yes, we provide online consultations with experts based on your preference and availability.

3. What types of doctors are available for appointments?
We have a range of specialists, including general practitioners, nutritionists, dietitians, mental health professionals, yoga experts, life coach, and more.

4. Is there a fee for booking an appointment?
Yes, there is a consultation fee, which varies depending on the specialist. The fee is clearly displayed when booking an appointment.

5. How can I prepare for my doctor’s appointment?
We recommend having your medical history, any current medications, and a list of symptoms ready for discussion.

6. Can I get a prescription after the consultation?
Yes, our doctors will provide prescriptions if needed.

7. What is the cancellation policy for appointments?
You can cancel or reschedule your appointment up to 24 hours in advance without any charge.

8. How do I access my appointment records?
All your consultation records are securely stored in your account under the “My Records” section.

9. Do you offer emergency consultations?
We do not offer emergency consultations. For urgent medical issues, please visit a hospital or emergency room.

10. Are the consultations covered by insurance?
Coverage depends on your insurance provider. We recommend checking with your provider to confirm.

KNOWLEDGE FAQ:

1. What types of courses do you offer?
We offer a variety of wellness courses, including Ayurveda, Yoga, Mental health, Cosmetology, Women centric, Senior care, Patanjali Sutra Chanting, and more.

2. How do I enrol in a course?
You can enrol in a course through our website by navigating to the “Knowledge” section, selecting your desired course, and completing the enrolment process.

3. Are the courses live or pre-recorded?
We offer both live and pre-recorded courses, allowing you to choose the format that best fits your schedule.

4. Can I access the courses at any time?
Yes, once you’ve enrolled, you can access the course materials at any time through the “Profile” section.

5. Do you offer certifications upon course completion?
Yes, all our courses offer certifications upon successful completion, which will be emailed to you.

6. Are the courses suitable for beginners?
We offer courses for all skill levels, including beginner, intermediate, and advanced. Course descriptions indicate the appropriate level.

7. What materials or equipment do I need for the courses?
Specific course requirements, such as yoga mats are listed in the course details.

8. Can I interact with the instructor during the course?
For live courses, you can interact with the instructor in real-time. For pre-recorded courses, you can email your queries to info@lyef.in, and we will respond within 24 hours.

9. Is there a refund policy for courses?
Unfortunately, we do not offer refunds on our Courses.

10. How long do I have access to the course after enrolling?
The duration of access is specified in each course description.